Cancellation/Refund Policy

REFUNDS AND CANCELLATIONS

100% refund may be given if the booking is cancelled up to 30 days before your booking.
A 50% refund may be given if the booking is cancelled between 29 and 15 days before your booking.
Eye of Africa reserves the right to give no refund in the case of a booking being cancelled 14 days or less before your booked round.

LATE ARRIVALS AND NO SHOWS

Tee off times will be forfeited due to late arrival. The next available tee-off time will be offered as not to interfere with players booked and on time.
The club should be notified at least 48 hours before the arrival of any changes in player numbers.
Non-arrivals and cancellations will not be refunded on the day of play.

ON COURSE RULES

Eye of Africa is a cart compulsory golf course.
The average round is played over 4 hours 20 minutes. You will be asked to speed up play by club marshals where slow play is evident.
Golf Carts may only be driven on cart paths and by licensed drivers.
No private food or beverages may be brought on to the estate premises.

WEATHER DELAYS

If your booking is postponed due to weather conditions, such as severe rainfall; a date will be provided suitable to both you and the Club. If play is stopped and the players were unable to complete their round, the following will apply;
Less than 5 holes completed = Full 18 holes will be complimentary upon next booking.
Less than 13 holes (more than 6) completed = 9 Holes will be complimentary upon next booking.
Up to 14 holes completed = Players forfeit the right to receive a complimentary round. Players may only be compensated and receive complimentary rounds if the play is stopped by severe rainfall and/or lightning and is requested to stop play by either a siren or a marshal.

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