Cancellation/Refund Policy

REFUNDS AND CANCELLATIONS

• 100% refund may be given if the booking is cancelled up to 30 days before your booking.
• A 50% refund may be given if the booking is cancelled between 29 and 15 days before your booking.
• Eye of Africa reserves the right to give no refund in the case of a booking being cancelled 14 days or less before your booked round.

LATE ARRIVALS AND NO SHOWS

• Tee off times will be forfeited due to late arrival. The next available tee-off time will be offered as not to interfere with players booked and on time.
• The club should be notified at least 48 hours before the arrival of any changes in player numbers.
• Non-arrivals and cancellations will not be refunded on the day of play.

ON COURSE RULES

• Eye of Africa is a cart compulsory golf course.
• The average round is played over 4 hours 20 minutes. You will be asked to speed up play by club marshals where slow play is evident.
• Golf Carts may only be driven on cart paths and by licensed drivers.
• No private food or beverages may be brought on to the estate premises.

WEATHER DELAYS

• If your booking is postponed due to weather conditions, such as severe rainfall; a date will be provided suitable to both you and the Club. If play is stopped and the players were unable to complete their round, the following will apply;
• Less than 5 holes completed = Full 18 holes will be complimentary upon next booking.
• Less than 13 holes (more than 6) completed = 9 Holes will be complimentary upon next booking.
• Up to 14 holes completed = Players forfeit the right to receive a complimentary round. Players may only be compensated and receive complimentary rounds if the play is stopped by severe rainfall and/or lightning and is requested to stop play by either a siren or a marshal.